We aim to dispatch products within one or two days of ordering. Please note that some items may come as a special order and take a few days longer to dispatch but we will let you know if there is to be a delay of longer than 5 working days. We try not to run out of stock but from time to time we may get caught out in which case we will let you know immediately!
We offer a Next Day service using ParcelForce as our courier (more remote areas may default to a longer service). ParcelForce offer a notification service which provides you with a text message or an email informing you of the tracking number. On the day of delivery you should also receive notification of the one hour window in which they expect to deliver to you.
On occasion we may use Royal Mail, CollectPlus or other couriers if the size of the item or the shipping address makes this a sensible choice.
Some areas may carry an additional postage charge but we will only ever ask for this if an extra charge is imposed on us by the courier. Non mainland addresses, certain remote areas and locations in the more northerly parts of Scotland are likely to need additional postage cost. This is regrettable but is kept to a minimum.
If there is to be any additional postage charge we will contact you prior to dispatch.
We can deliver to many international locations and will advise of postage charges on request. If you want to insure your product for shipping then you should advise us before the item is dispatched.